E-Newsletter No : 19


No: 19 - May 2017


45 Second Rule in Call Centers

The call centers of electricity distribution companies are organized to forward the customer to an operator in 45 seconds.
Read More…
Eligible Electricity Customers Reached Close To 4 Million
The number of eligible consumers in electricity reached close to 4 million in Turkey.
Read More…
Smart Grid Technologies in Europe: An Overview
By: Luca Ardito , Giuseppe Procaccianti, Giuseppe Menga and Maurizio Morisio

"The old electricity network infrastructure has proven to be inadequate, with respect to modern challenges such as alternative energy sources, electricity demand and energy saving policies."

Read More…
Workshop of Measurement of Customer Satisfaction and "Regulation Examples in European Markets"
May 12, 2017/Ankara, Turkey

Workshop of Supervision of Occupational Health and Safety in Electricity Distribution Sector
May 16, 2017/Meyra Palace Otel, Turkey
International Clean Coal Summit
May 18-19, 2017/Pulman Istanbul Convention Center, Turkey